Please advise us within 10 days of receipt of your order if there is a problem. We will make every attempt to refund or replace any item you are not 100% satisfied with. Kits that have been cut out and/or stitched may not be returned.

Within our sole discretion we will handle return/replacement requests on a case by case basis. Our goal is to provide excellent customer service and ensure that your projects are stunning. Please contact us if you have a particular issue.